FAQ | Pro Equine Racing

FAQ'S

Your Questions, Answered

What is your return policy if I’m not satisfied with a product?

We are committed to meeting the expectations of all our customers. If you are not satisfied with your purchase, we will work diligently to resolve the issue.
What payment methods do you accept?

We accept cash and credit/debit cards as payment methods.
How do I contact customer service for more information or assistance?

For any inquiries, please contact our customer service team You reach us by phone at 1-888-8107223 (RACE) or via email at EquineedsLLC@gmail.com.EquineMedsLLC@Gmail.com
What are your shipping options and delivery times?

We use USPS to ship your products. You can expect 2 to 5 business days for delivery. We offer a 10$ shipping and handling fee.
Do you ship to Canada?

We ship orders to Canada and charge a $10 shipping and handling fee. A minimum order of $100 to ship out of the country.
Can I speak with an expert for personalized product recommendations?

Our knowledgeable staff is available to address any inquiries you may regarding our products, including, usage, and indications.
Can Pro Equine Racing be found on social media?

We currently have a Facebook business page, Pro Equine. Please visit our social media page for updates, sales, and announcements. https://www.facebook.com/profile.php?id=61572748614283